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Reputation Management

New 5-star reviews every month, so Brooklyn customers pick you first.

Review management for Brooklyn businesses. DK Consulting Group of NY keeps new Google reviews coming and gives each one a real, professional reply written for that customer. Brooklyn-based since 2013.

Every
Review Answered
148+
NY Businesses Helped
Since 2013
Managing Local Reputation
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30 minutes on Zoom. I show you where you stand. No pitch.

No contract. No credit card. You keep everything we build.

The Problem

Why customers pass you over

Most people check Google reviews before they call. A low rating, a thin review count, or bad reviews with no reply send them somewhere else.

You have three reviews. They have ninety.

A lot of people decide off the star count alone. If yours looks weaker, they pick the other name. You never hear about it.

A bad review is sitting there unanswered

Everyone who reads it can see nobody replied. That can hurt more than the review itself.

Nothing brings new reviews in

Happy customers rarely think to leave one on their own. Without a routine that asks, your count sits still.

How It Works

How we build your rating up

Here is what we do, in order.

1

Reputation Audit

We look at your rating, review count, and reply history. Then we compare you to your top 3 local competitors.

2

Review Generation Setup

You get a simple way to ask happy customers for a review at the right moment. No complicated software. It takes your team under 2 minutes per customer.

3

Review Response Management

We reply to every new review, good or bad. Old reviews that never got a reply get answered too.

4

Monthly Monitoring

Every month we track your rating, new reviews, and where you stand against competitors. If something goes wrong, we catch it early.

What You Get

What is included

Everyone gets a bad review sooner or later. A calm reply, with plenty of real reviews around it, keeps it from being what people notice.

Full Reputation Audit

Complete review of your current standing vs your top local competitors.

Review Generation System

A simple process to consistently get new 5-star reviews from happy customers every month.

Positive Review Response

Every positive review gets a professional, personalized response that reinforces your brand.

Negative Review Response

Every negative review handled professionally so future customers see you care and respond.

GBP Review Monitoring

We catch new reviews fast so nothing sits unanswered and damages your reputation.

Monthly Reputation Report

Clear monthly update showing your rating, new reviews, and how you compare to competitors.

Real Results

A Brooklyn body shop, answered and climbing

ICE Auto Body is an auto body shop at 1672 McDonald Ave in Brooklyn. When we took over their Google profile, nobody had ever replied to a single review. We answered all of them and started bringing in new 5-star reviews.

From 3.5 stars and 135 unanswered reviews to 4.1 stars across 150 reviews. Every review answered.

Google rating card showing a DK Consulting client at 4.1 stars across 150 reviews
A real Brooklyn client. 4.1 stars across 150 Google reviews, and climbing.
A real 5-star customer review for a DK Consulting client DK Consulting's professional owner reply to the customer review
A real 5-star review, and our reply. This is what review management looks like.
Pricing

Reputation management is included in the $500/month GBP Management plan and the $1,500/month Full Dominance Plan. Review generation, a reply to every review, and monthly monitoring are all part of it. No separate fee.

See all services and pricing

FAQ

Reputation Questions

We can flag reviews that break Google's rules and ask Google to take them down. We can't promise a real negative review will come off. What we can do is reply well and build enough good reviews that one bad review is a small part of your rating.

Most clients see their review count grow within 30 to 60 days once the review system is running. How fast the rating moves depends on where you start, but most clients see real improvement within 90 days.

Neither. Reputation management is not sold on its own. It comes with the $500/month GBP Management plan and the $1,500/month Full Dominance Plan. The monthly work is what keeps new reviews coming and every review answered.

See how your reviews compare before you spend a dollar.

Get a free 30-minute audit call. We put your rating, review count, and replies next to your top local competitors.

Honestly wish I was recommended to DK Consulting Group of NY much earlier in my business career. Most importantly are the results I'm seeing day by day.

Michael Levin RE Group, Brooklyn, NY · ★★★★★

WHAT HAPPENS WHEN YOU BOOK

1. You pick a time. Takes 30 seconds. Nothing to prepare.

2. We get on Zoom for 30 minutes. I pull up your profile and your top three competitors while you watch.

3. You leave knowing exactly where you stand. Hire me or do not. The findings are yours either way.

30 minutes on Zoom. I show you where you stand. No pitch.

No contract. No credit card. You keep everything we build.

Rather write it out? Email Dmitriy

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